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Frequently Asked Questions

Is it free to post adverts on I Love Massage UK?

Using I Love Massage London is generally free, but we charge a fee for featured services. If the service you use incurs a fee, you'll be able to review and accept terms that will be clearly disclosed at the time you post your ad. Our fees are quoted in Pounds Sterling, and we may change them from time to time. We'll notify you of changes to our fee policy by posting such changes on the I Love Massage London website. We may choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service. You are responsible for paying the I Love Massage London fees when they're due. If you don't, without prejudice to any other right or remedy we may be entitled to under these Terms and Conditions or by law, we may limit your ability to use the services. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms.

How to create an account on I Love Massage UK?

Creating an account on I Love Massage London is very simple. Go to www.ilovemassageuk.com and click on the Get listed button, found on the right hand side. This will guide you through a few easy steps where you can input some basic information about yourself as well as your e-mail address. After submitting this information, we will verify your e-mail address and will send an e-mail with an account activation link. You can then go to your e-mail inbox, open our e-mail and follow the link to create a genuine and safe account so that you can enjoy posting on I Love Massage London.

How do I post an advert?

Posting an ad on I Love Massage London is very simple and user friendly. For the safety of our users, all posters need to log in securely before being able to post ads. To post an ad, go to www.ilovemassageuk.com and click on the Get Listed option situated on the right hand site. You will then be guided through a secure log in process and after successfully logging in, you will be able add the details of your ad.

How long will it take it before my profile is live on the site?

It can take up to two hours for an ad to go live if we’re really busy. Sometimes takes longer as every ad needs to be checked before to go live.

How do featured ads work?

Featuring your ad means you can pay for it to appear at the top of our listings for 30 days. They’ll display on rotation so it’s fair for everyone. The feature will not extend the time your ad is live for. It has an expiry date of its own.

Where can I see my featured ad?

Featured Ads give your Ad a lot more exposure, which could make all the difference. Your advert will be shown at the top of the free Ads results in local and general search . Premium Ad will be displayed on Home Page Listing - Prominent position on search and category listing page and Featured Ad will be displayed on category listing page below Premium listing. Featured adverts are quite exclusive and so in many search areas you will dominate the results!

Why has my account been blocked?

We may decide to suspend an account without any notice if that account is associated with postings which are in breach of our Terms and Conditions. To prevent this from happening, please refer to our Terms and Conditions and always follow our Posting Rules before posting an ad.

I have forgotten my password. What do I do?

No problem if you have forgotten your log in password. You can easily request a new password to be sent to your e-mail address. Just go to My Account on the right hand side of the home page, where you normally log in, choose “Forgot Password” option, which is located at the bottom of the page. You can then insert the e-mail that you have initially used to create an account. We will immediately send you an e-mail with a log in password, which you can use to securely log in on I Love Massage London.

How can I change my password?

You can change your log in password at any time. Just log in securely to My Account using your existing password, then go to your “Profile” information, where your personal details are stored securely. You can then change your existing password to your new password and then click on “Update Profile” so that your new password is saved.

I am not receiving e-mail from I Love Massage UK. What should I do?

If for any reason you are unable to see our e-mails in your inbox, please do not panic. Some e-mails might be wrongly placed in the Spam box of your e-mail. Please check your spam box and if our e-mails have been placed there, you can open an e-mail and mark it as “No Spam” so that our future e-mail correspondence goes to your inbox. If you are still experiencing problems with receiving our e-mail, please do not hesitate to contact us using our contact form.

Will my e-mail address appear on the website?

No! For the safety and security of I Love Massage London users, we have created our own messaging system, which does not allow other users to see your e-mail address. All e-mail correspondence will go through our secure server and your e-mails will be safe!